Stay sans issue with steady, solid client bolster from Norton In this present reality where business, social commitment and the stream of data never rest, the Norton Support group comprehends that help might be required whenever.
Norton offers four diverts of help as telephone, talk, social help and network discussions to address your issues. In perceiving that the computerized world is dependably on, bolster is accessible 24 hours every day, 7 days seven days.
Wiping out the call focus fear
Approaching specialized help in a period of disturbance, holding for a significant lot, reacting to automated voice-mail just to hang up in dissatisfaction — these are encounters everybody has had, and fears. Telephone and talk bolster from Norton break the pattern with a quick and proficient experience.
Disregard long lines and bothering hold music. The holding up time to address a Norton master is just shy of one minute.On normal, all issues are managed inside 15 minutes , so you can return to carrying on with your online life rapidly and securely, similar to Rose-Marie D., who says, "[The Norton expert] was past superb all around. He comprehended my concern instantly and settled it rapidly.
Spend time doing other things while chat and remote support do their work
Chat support not only saves money on a phone call, but it also allows you to do what you want while getting the help you need, which is why it appeals to the 70 percent of Norton customers that choose it.
“It’s the convenience of it — the fact that you can be on hold while you’re doing something else — you can be surfing the Web or reading the paper, you don’t have to hold the phone up to your ear,” says Annica Pender, Senior Director Global Customer Services.
Remote assist technology, which is built in-house, compliments the chat support experience — you can leave your computer unattended, while the Norton expert fixes your issue.
Norton customer Wayne E. enjoyed a truly relaxing and stress-free experience, saying, “I even fell asleep and [the Norton expert] assured me by the time I woke up 'everything will be fixed,' and she didn’t disappoint.”
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